Privacy Policy

1. Introduction

This Privacy Policy explains how Bayanat Smart Systems LLC OPC (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects personal data through its mobile applications, platforms, and digital services (the “App” or “Services”).

• Company Name (English): Bayanat Smart Systems LLC OPC
• Company Name (Arabic): شركة بيانات للأنظمة الذكية
• Website: https://bayanatss.com/
• Contact Email: info@bayanatss.com
• Phone:

This Policy is issued in compliance with applicable data protection laws and regulations This Policy is issued in compliance with applicable data protection laws and regulations and regulations in the United Arab Emirates (UAE).

2. Scope

This Privacy Policy applies to:

• Fleet clients and their authorized fleet managers
• Drivers
• Individual vehicle or truck owners
• Any user accessing or using the App or Services within the United Arab Emirates

3. Personal Data We Collect

We may collect and process the following categories of data:

a. Personal & Identification Data

• Full name
• Mobile number
• Email address
• National ID / Emirates ID (where required)

b. Account & Authentication Data

• Username and encrypted login credentials
• User role (fleet manager, driver, vehicle owner)

c. Vehicle & Operational Data

• Vehicle plate number, VIN, and vehicle information
• Driver-to-vehicle assignment
• Service, maintenance, and work order history
• Invoices and financial transaction records
• Booking and work order creation

d. Location Data

• Real-time and/or background GPS location data collected while the App is active Real-time and/or background GPS location when the App is active, for fleet operations and service delivery purposes

e. Media & Documents

• Photos or documents uploaded through the App (vehicle condition, official documents, service evidence)

f. Technical Data

• Device information
• App usage logs
• IP address

4. Purpose of Data Collection

We collect and process personal data to:

• Operate and manage fleet services
• Enable work orders, approvals, and service tracking
• Assign drivers and vehicles
• Generate invoices and operational reports
• Ensure compliance, safety, and fraud prevention
• Provide customer support and continuously improve our services and systems
• Communicate via notifications and alerts

5. Legal Basis for Processing

Personal data is processed based on:

• Performance of contractual obligations
• Legitimate business interests
• Compliance with legal and regulatory requirements
• Explicit user consent, particularly for location tracking and notifications

6. Data Storage & Localization

All personal and operational data collected through the App is stored and processed within the United Arab Emirates.

The Company does not transfer personal data outside the UAE unless required by law and in full compliance with applicable regulations.

7. Data Sharing

We do not sell personal data. Data may be shared only with:

• Authorized internal teams
• Trusted service providers (e.g., cloud hosting, SMS, analytics)
• Government or regulatory authorities where legally required

All third parties are contractually bound to protect personal data.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill operational, contractual, and legal obligations, after which it is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures including:

• Encryption
• Role-based access control
• Audit logs
• Secure hosting infrastructure

10. User Rights

Users have the right to:

• Access their personal data
• Request correction or updates
• Request deletion where applicable
• Withdraw consent

Requests can be submitted via info@bayanatss.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the App or Services constitutes acceptance of the updated policy.