A Fleet Service Contract That Works as Hard as Your Fleet
One fixed monthly cost, one nationwide network, one dashboard covering every vehicle. Our fleet service contracts bundle scheduled preventive service, priority breakdown response, and full reporting, so your team plans a budget instead of chasing invoices.
Everything Your Contract Bundles Together
A fleet service contract isn't just repairs, it's the whole operational layer around keeping vehicles running, in one package.
Scheduled Preventive Service
Mileage and time-based servicing, planned in advance.
Priority Breakdown Response
Guaranteed response window when a vehicle stops working.
Parts & Consumables
Routine parts included, sourced and fitted without delay.
Monthly Reporting Dashboard
Cost, status, and history for every vehicle, in one view.
SLA-Tracked Turnaround
Measurable time-to-repair, reviewed against the contract.
Dedicated Account Manager
One point of contact for the life of the contract.
From Assessment to Ongoing Service
Five stages take your fleet from first conversation to a contract that's actively running and being reviewed.
Fleet Assessment
Vehicle count, types, and current maintenance costs reviewed.
Contract Drafted
Scope, SLAs, and pricing structured around your fleet.
Sign-Off & Onboarding
Vehicles registered on FleetOS, service intervals configured.
Scheduled Servicing Begins
Preventive visits and breakdown coverage go live.
Reporting & Renewal
Monthly reports reviewed, terms revisited at renewal.
Signs Your Fleet Needs a Service Contract
These patterns usually mean a contract would already be paying for itself.
Repair bills vary wildly month to month
Vehicles are off the road more than expected
Juggling several workshops with no single point of contact
No consolidated service history across the fleet
No guaranteed response time when a vehicle breaks down
Fleet has grown past what informal arrangements can handle
Finance team can't forecast maintenance spend
No audit trail for inspections and repairs
Choose the Contract Level That Fits
Three tiers, scaled to how much of the maintenance workload you want Bayanat to absorb.
| Contract Level | Coverage | Response SLA | Billing |
|---|---|---|---|
|
Essential
Preventive Only |
Scheduled inspections and preventive service only | 48 hours | Fixed monthly, repairs billed separately |
|
Standard
Most Common |
Preventive service plus standard repair coverage | 24 hours | Fixed monthly, parts capped allowance included |
|
Comprehensive
Full Coverage |
Full parts and labor, 24/7 breakdown response | Under 4 hours | Fixed monthly, all-inclusive |
What's Typically Included vs Excluded
Every contract we write spells this out clearly upfront, so nothing gets discovered the day a vehicle is in the workshop.
Typically Included
- Scheduled preventive service at defined intervals
- Diagnostic checks and fault-finding labor
- Routine wear parts, fluids, and filters
- Breakdown response within the agreed SLA
- Monthly reporting and service history
Typically Excluded
- Accident or collision damage
- Tyres and batteries beyond the agreed allowance
- Non-standard modifications or aftermarket parts
- Damage from misuse outside manufacturer guidelines
- Registration, insurance, and fines
Why Fleets Contract With Bayanat Network
Every contract runs on FleetOS, so scheduling, SLA tracking, and reporting happen automatically instead of depending on someone remembering to follow up.
Contracts are formalized through a fleet maintenance agreement, delivered by your fleet maintenance provider, and pair naturally with predictive maintenance and our auto repair network.
Frequently Asked Questions
A fleet service contract is a fixed-term agreement that bundles scheduled maintenance, breakdown response, and reporting for a fleet's vehicles into a single, predictable monthly cost, instead of paying per repair.
Most contracts include scheduled preventive service, priority breakdown response, routine parts and consumables, and a monthly reporting dashboard. Major component failures and accident damage are usually handled separately.
Over the life of a fleet, a service contract is usually cheaper because it smooths out costs and catches issues during scheduled visits before they become expensive repairs, though a single quiet month may look cheaper paying per repair.
Most contracts include a notice period and a scheduled review point for adjusting vehicle count, scope, or pricing, and early termination terms are typically defined upfront rather than negotiated after the fact.
Standard contracts typically exclude accident or collision damage, tyres and batteries beyond a defined allowance, and modifications outside the manufacturer's original specification, unless specifically added to the scope.
A maintenance agreement is the legal document defining scope, SLAs, and terms. A fleet service contract is the day-to-day service package delivered under that agreement, covering the actual scheduled work, parts, and reporting a fleet receives each month.
Get a Fleet Service Contract Quote
Tell us your fleet size and vehicle mix, and we'll come back with a contract level, pricing, and SLA terms built around what your fleet actually needs.