Fleet Maintenance Services That Keep Your Vehicles Earning
Do you know vehicle downtime affects more than repair budgets? As well it can disrupt schedules, reduce productivity and put customer commitments at risk. Bayanat Smart System combines fleet maintenance services, a connected UAE service network and FleetOS technology to help businesses manage maintenance, control costs and maintain visibility across their vehicles.
100+ connected service centres
Coverage across seven emirates
24/7 real-time fleet monitoring
The Business Cost of Unplanned Vehicle Downtime
There is no doubt that an off road vehicle can cost you in many different ways. Moreover you can say it can include anything from missed deliveries to idle drivers to project delays. However in the worst case, numerous faults on multiple vehicles can cost you the most when the faults have the potential to cripple your whole operation. Additionally, if the repairs are done on short notice and outside of the typical maintenance channels, then you might get an inflated bill for it.
If you let things slide, it can get costly as your business will end up having more issues as things stop working in your operations. Moreover it is not just about having the vehicles fixed, it is about controlling the overall costs while ensuring maximum availability of the vehicles. It is all about planning. In the long run, proactive vehicle maintenance is more effective and economical.
Fleet Maintenance Services Built Around Your Operation
A fleet isn’t built with occasional visits to a workshop. Bayanat is responsible for coordinating the vehicle maintenance services via its connected service network, while FleetOS handles service requests, work orders, tracking and reporting.
The scope can be structured to fit the type of vehicles you have and the needs of your business.
Scheduled servicing
Schedule routine maintenance based on mileage, engine hours or time based. As we all know depending on the vehicle and schedule, work can include oil and filter replacement, fluid checks and general inspections.
Repairs and diagnostics
Facilitate mechanical and electrical repairs according to fault and inspection reports. Vehicle repair and diagnostic services may include maintenance of the engine, brakes, suspension, steering, batteries, and air conditioning.
Tyres and wheels
Conduct tyre maintenance within the limits of the vehicle condition and operational requirements. Specifics, such as replacement, rotation, alignment and balancing can be determined as part of the proposed service scope.
Records of inspections and maintenance.
Plan the inspection needs and keep electronic records of the work undertaken. Furthermore the test definition of any pre-trip inspection or regulatory and compliance related support should be mapped to the vehicle categories of the fleet and the requirements applicable.
How Fleet Preventive Maintenance Reduces Breakdowns
The use of drivers reporting faults is an unreliable way to schedule maintenance. A fleet preventive maintenance program will use the vehicles’ usage and past service records to determine when they need maintenance. It will enable managers to organize their workshops prior to the occurrence of over-due servicing or the development of problems that could cause unnecessary delays.
Bayanat Smart System FleetOS platform can use vehicle mileage, engine hours, time intervals, and other compatible vehicle data to assist with preventive maintenance of a fleet. Moreover alerts and maintenance schedules will enable teams to track required maintenance and service history will provide context for making future decisions.
| Maintenance interval | What is checked | Why it matters |
|---|---|---|
| Routine | Mileage or time-based servicing, oil and fluid levels, tyres and general condition. | Keeps scheduled maintenance from being missed during daily operations. |
| Mid-cycle | Wear-prone components, brakes, battery condition and previously reported issues. | Helps identify developing faults before they affect vehicle availability. |
| Major | Broader inspections, key mechanical systems and manufacturer-recommended maintenance items. | Supports longer-term vehicle reliability and maintenance planning. |
The actual schedule should adhere to each manufacturer’s recommendations and operating conditions of the fleet. However Component wear tracking and fault recurrence also aids in manager’s identification of closer vehicles to monitor.
Within a structured fleet preventive maintenance program you will have a more solid foundation to plan for expenditure, workshop capacity and vehicle availability.
Vehicle Service Contracts for Fleets
Every time you have to handle separate workshops, quotes and invoices for each car, you create administrative work that is not required. By having vehicle service contracts, you bring all your agreed upon maintenance needs together in a single contract with a vendor. This makes it easier to assign responsibility and ensure everyone knows what to expect from the service.
Bayanat is able to offer several different levels of protection for each proposed contract. These tiers provide comparisons of what would be included in the ultimate contract agreement.
| Contract feature | Essential | Standard | Comprehensive |
|---|---|---|---|
| Scheduled servicing | Included as agreed | Included | Included |
| Repairs | Quoted separately or agreed scope | Defined repair allowance or scope | Broader agreed repair coverage |
| Priority booking | Confirm in proposal | Confirm in proposal | Confirm in proposal |
| Pickup and drop-off | Subject to availability | Subject to availability | Subject to availability |
| Fleet reporting | Service records | Service and cost summaries | Expanded reporting and performance review |
| Account management | Defined contact | Dedicated contact, if agreed | Dedicated account management, if agreed |
Essential
A starting point for businesses that mainly need planned servicing and organized records.
Standard
Suitable for fleets that require servicing alongside a defined level of repair coordination and cost visibility.
Comprehensive
Designed for operations seeking broader maintenance coordination and reporting under one agreement.
Reporting That Helps Managers Control Spend
It’s not enough to be able to gather maintenance information if it’s not going to be used by the managers. FleetOS takes the service activity and vehicle records into a single digital space to enable businesses to see what has been done on their vehicles.
Reporting may contain:
Vehicle service history
Activity that has been conducted on the vehicles in past maintenance and/or repair services.
Upcoming maintenance
Service/s and associated maintenance alerts.
Cost visibility
Parts, labour, work orders and recorded maintenance expenditure.
Repair records
Job progress, completed job and supporting service information.
Digital, searchable records assist managers to review recurring costs, to make budgets and to support internal audits. They also offer a more solid foundation for assessing vehicle maintenance needs from one location to another and for budgeting future maintenance costs.
Supporting Different Fleet Operations
Bayanat’s network and FleetOS are conceived for businesses with various types of fleets.
Rental / Leasing Companies
Ensure the maintenance of the vehicles rented / leased to different customers / locations.
Logistics & delivery operators
Schedule service by taking into account vehicle utilization and delivery schedules.
Construction and contracting activities
Schedule maintenance needs for vehicles used for operations and on sites.
Corporate transport
Keep records of corporate car services and staff transportation.
Government suppliers/service providers
Enhance documentation and control of maintenance activities over distributed operations.
When creating the fleet proposal, it should be determined if vehicles are compatible and if they are available for service.
Moving From Fleet Assessment to Ongoing Management
The first step in a maintenance arrangement should be to know what you have now.
Fleet assessment
Share fleet size, vehicle categories, operating emirates and existing fleet needs in terms of maintenance.
Plan development
Bayanat considers the information and draws up a draft service scope and commercial agreement.
Schedule configuration
Configure relevant vehicle records, maintenance intervals and requirements.
Continued coordination
Coordinate on-going service requests, work activity, job updates, reporting, as per agreed process.
This provides a clear starting point and a common framework for the management of the maintenance as the fleet evolves.
Service Levels, Accountability and Response Times
You can’t tell how a provider performs by their coverage. Businesses should also be aware of the process for allocating, tracking and escalating jobs when delays occur.
Every connected network in Bayanat is supported by FleetOS and service-level monitoring for tracking jobs and providing performance monitoring. Specific commitments for response times, repair turnaround, priority appointments and escalation contacts should be documented in the proposal.
Frequently Asked Questions
What is included in fleet maintenance services?
Scheduled service, diagnostic testing, repair, inspection, coordination of work orders and digital service record keeping are part of what is included within the agreed-upon scope. It will depend upon the contract, type of vehicle(s) and operational requirements as to exactly how far this agreement extends.
How does fleet preventive maintenance reduce costs?
The system can assist companies in identifying the type of maintenance that will require attention in the future, as well as the types of problems that may arise and require immediate action to prevent further complexity. Additionally, planning for workshops becomes much simpler and budgeting for the cost of maintaining those workshops can be better planned when the work has already been scheduled.
What is the difference between a vehicle service contract and pay-per-service?
A contract defines what maintenance services will be provided, the responsibilities of each party and the financial agreements that apply to the time frame defined by the agreement. Under a pay-for-service model, you pay for the work performed on your equipment or facility. However, under this model there is no long term plan or ongoing scope.
Can you manage fleets with mixed vehicle makes and ages?
Bayanat’s network is compatible with various vehicle brands and categories. Provide your fleet list so the team can verify compatibility, services offered and the right maintenance plan.
Is there a minimum fleet size for a service contract?
The fleet that Bayanat offers can be designed around various levels of requirements. Please double check minimum vehicle size, contract length and any requirements with the team.
How do you report on service history and costs?
FleetOS enables digital maintenance cost visibility and work order information. It is important to verify the access and the amount of detail provided for reporting as part of your proposed setup.
Get a Maintenance Plan Built for Your Fleet
Give your team a clearer view of maintenance activity, costs and upcoming vehicle requirements. Share your fleet details with Bayanat to discuss a service scope and request a tailored proposal.
Call: +971 50 847 7511
Email: info@bayanatss.com